Legal

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how RBS Online ("we", "us", "our") handles information collected through this website, rbs.shahtspl.com (the "Site"). It does not cover the RBS Online software product itself, which is governed by the agreement your organisation signs with us when you become a customer.

1. Information We Collect

Information you provide directly: If you fill out the demo request form on our Contact page, we collect the details you enter — your name, organisation name, email, phone number, number of branches, modules of interest, and any message you write.

Information collected automatically: We use Google Analytics to understand how visitors use this Site — pages viewed, general navigation patterns, and approximate device/browser information. Google Analytics may set cookies to do this.

2. How We Use Your Information

The demo request form does not submit your details to a server we control. Submitting the form opens a pre-filled WhatsApp message on your own device, addressed to our team — you decide whether to actually send it. If you do, we use the information you've shared to respond to your enquiry and arrange a demo.

Analytics data helps us understand which pages and content are useful to visitors, so we can improve the Site over time.

3. Third-Party Services

4. Cookies

Beyond the cookies Google Analytics may set, this Site does not set its own cookies. You can control or disable cookies through your browser settings at any time.

5. Data Retention

Analytics data is retained according to our Google Analytics account settings. We do not maintain a separate database of demo-request form submissions on this website, since those are sent to us via WhatsApp rather than stored on our servers.

6. Your Rights

We aim to handle personal data in accordance with applicable data protection laws, including India's Digital Personal Data Protection Act, 2023, where applicable. If you have questions about information you've shared with us, or would like us to delete a conversation history, contact us at hello@rbsonline.shahtspl.com.

7. Children's Privacy

This Site is not directed at children, and we do not knowingly collect information from anyone under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact Us

If you have any questions about this Privacy Policy, reach us at hello@rbsonline.shahtspl.com or +91 987 902 7051.