🧺 Laundry Management

Never Lose Track of a Guest's Laundry Again

From drop-off to delivery, every laundry order is tracked, priced correctly, and billed straight to the guest's final invoice — automatically.

Always Know the Status

A Live Board for Every Order

The vendor portal shows laundry staff exactly what's pending, in process and ready — while the front desk sees the same statuses against each guest's room. No more "where is my laundry?" calls.

Today's Laundry Orders
LN-0214Room 203 · 4 itemsPending
LN-0213Room 105 · 2 itemsIn Process
LN-0212Room 301 · 6 itemsReady
LN-0211Room 110 · 3 itemsDelivered
LN-0210Room 204 · 1 itemDelivered
Core Capabilities

Simple for Staff, Accurate for Accounts

🗂️

Item & Category Master

Organise laundry items by category — clothes, linen, delicates and more — each configured per branch.

💲

Four Service Types, Four Rates

Wash, Wash + Iron, Dry Cleaning and Iron Only — each item priced independently with its own GST rate.

🧾

Order Creation for Any Booking

Staff create a laundry order against a guest's room in seconds, adding multiple items and quantities at once.

📌

Rate Snapshot at Order Time

Prices and GST are locked in when the order is placed — later rate changes never affect existing orders.

🔁

5-Stage Status Tracking

Pending → In Process → Ready → Delivered → Cancelled. Always know exactly where a guest's laundry is.

🧾

Auto-Added to Guest Invoice

All unbilled laundry orders for a stay are pulled into the final checkout invoice — subtotal, GST and total, itemised.

🖨️

Printable Laundry Slips

A clean dispatch/receipt slip with item list, service type, quantities and expected ready date.

👕

Vendor Portal

A dedicated dashboard for laundry staff — shows active orders by status, with quick status-update buttons and slip printing. No pricing shown.

📊

Laundry Reports

Filter by date range and status, view subtotal/GST/total summaries, and export to CSV for accounts.

How It Works

From Drop-Off to Final Bill

Order Placed

Staff log items, quantities and service type for the guest's room.

In Process

Vendor portal shows the order; status updated as work progresses.

Ready & Delivered

Status updated when ready, then delivered back to the guest.

Billed Automatically

Charges flow into the guest's checkout invoice — no manual entry.

FAQ

Laundry Management Questions

If I change laundry rates, does it affect orders already placed?
No. Prices and GST are locked in (snapshotted) at the moment an order is placed, so later rate changes never affect existing orders.
Can laundry staff see how much a guest is being charged?
No. The vendor portal shows laundry staff order status and item details only — pricing is never shown.
How does laundry get billed to the guest?
Every unbilled laundry order for a stay is automatically pulled into the guest's final checkout invoice — no manual entry required.
What laundry service types can be priced separately?
Wash, Wash + Iron, Dry Cleaning, and Iron Only — each priced independently with its own GST rate.

Bring Your Laundry Operations Online

See how laundry orders flow seamlessly into your guest billing.