Bookings start on your own website
Works on mobile, tablet & desktop
A smooth handover at the front desk
A real-time availability API and secure booking-creation endpoint — so your own website can take bookings around the clock, with every request reviewed by your team before it's confirmed.
Before a guest pays, your website calls the RBS availability API for the exact dates, room category and number of rooms requested. The check looks at live advance bookings and holds, so guests only ever see rooms that are genuinely free.
You decide which room categories appear online, what they're called to the public, and how many of each can be booked through the portal — branch by branch.
Built so your website can sell rooms safely, without bypassing your front desk.
Check open rooms by date range, category and quantity — live against current advance bookings and holds.
API access is restricted by IP whitelist, with every request and response logged for audit.
Choose exactly which room categories go online, give them guest-friendly names, and cap how many can be booked per category.
Collects guest name, contact details, address and ID proof at the time of booking — ready for verification.
Every online booking lands in a review queue with guest details, dates and payment amount — searchable by name, mobile or reference number.
Approve a request to instantly create a fully-fledged advance booking — rates, deposit and all — inside RBS.
Repeat submissions are detected automatically, and availability is rechecked at confirmation to prevent double-booking.
The complete booking request is stored against the record, plus who approved it and when — for accounts and compliance.
Each branch can expose its own categories, names and limits — all from the same RBS account.
Online bookings never bypass your front desk. Every request — guest details, room, dates and the amount paid — sits in a queue until your team reviews and confirms it.
Confirming a request converts it straight into an advance booking, complete with deposit and rate details, ready for the guest's arrival.
Your website calls the API for the guest's dates, room type and room count.
Payment is collected on your own website, in your own payment flow.
Booking details and payment proof are sent to RBS and queued for review.
Admin approves the request, creating a ready-to-go advance booking.
See how the online booking API and approval queue fit into your front desk workflow.